Federal Emergency Management Agency, (FEMA) Media Specialist Bob Porreca reminds area flood survivors to use caution. FEMA Disaster Recovery Teams are still in the air along with FEMA inspectors but Porreca urges residents to make sure they're dealing with official FEMA representatives.

Federal Emergency Management Agency, (FEMA) Media Specialist Bob Porreca reminds area flood survivors to use caution.  FEMA Disaster Recovery Teams are still in the air along with FEMA inspectors but Porreca urges residents to make sure they're dealing with official FEMA representatives.
"Our FEMA staff will always had an ID," he said. "No representative of FEMA will ever charge.  Ask to see the badge to be secure.  Be careful who you give information to."
Porreca recommends confirming the identity of anyone showing up at the door claiming to be with FEMA.
"If you suspect anything out of line," Porreca said. "Call the Newton County Sheriff's Department or the Neosho Police Department. They will know what to do."
He also urged residents who are hiring contractors to help with repair and recovery efforts to be wise.
"Make sure the contractor has been in business for awhile," Porreca said. "Make sure they have liability insurance and asked for references.  Never pay a contractor in cash - use a check.  Another thing is to make sure that they are licensed in the state."  
Residents who feel they have not received fair work from a contractor can contact Missouri Attorney General Josh Hawley's office through the Consumer Protection Hotline at 1-800-392-8222 or visit the Attorney General's website.
Residents can also report any type of fraudulent activity by calling the National Center for Disaster Fraud at 1-866-720-5721.  
The call is toll-free.