On an average day, most employees of the city hear more complaints than thanks or words of recognition for what they do right. It's just simply how human nature works. Many like to complain but few will offer any appreciation for a job well done. So, today's column will be one of well-deserved recognition for a few individuals for something that happened a few weeks ago. I will paraphrase a letter we received from a resident detailing this incident.

Top o’ the morning to ya Neosho!
On an average day, most employees of the city hear more complaints than thanks or words of recognition for what they do right. It’s just simply how human nature works. Many like to complain but few will offer any appreciation for a job well done. So, today’s column will be one of well-deserved recognition for a few individuals for something that happened a few weeks ago. I will paraphrase a letter we received from a resident detailing this incident.
 On Saturday, August 19, a resident of the city called to report an emergency with a clogged sewer line that had caused backup into the basement. A stinky situation you might say…When the resident called the Public Works emergency number, the men who responded were very thorough and kind, and able to quickly take care of the problem by cutting out the roots that had grown in the line and clearing the obstruction. During the process of taking care of the problem, they had to pass through the backyard of the house next door. When passing through, the men quickly noticed that this yard was in desperate need of attention in the way of removing fallen limbs, weeds, and overgrowth. You see the neighbor of the resident is battling cancer and has not been able to do this for himself all summer. The resident has mowed the yard for him but doesn’t have the equipment to help him with the overgrowth and limbs.
 While the resident was working with the men, the subject of the neighbor’s yard came up. When they learned of the misfortune of the neighbor, they were touched. Later, they came back with some friends and completely cleaned up the yard for the man with cancer. The resident said that it looks better than he has seen it look in years! The man dealing with the sickness was overwhelmed with thankfulness for this act of kindness.
In the letter to the city, the resident said:
“I am writing this letter to you because I don’t even know the name of the employees! I don’t know how to send my thanks to them for what they did. I totally understand they didn’t do this for recognition, they did it because they are good and Godly men who genuinely care about their fellow man. Can you please let them know how much they are appreciated?”
 So, whoever you are men, thank you for going above and beyond what was expected of you and showing the world that there are still people out there who truly care for the needs of others. Thank you for an act of kindness where the motivation was only to help someone who couldn’t help themselves. If everyone had this attitude, the world would be a better place!
 All of us could learn a valuable lesson in kindness from the resident and the city employees, and also a lesson in how to make our city a better place! Until next time Neosho, minimize the negative, maximize the positive, and have a fantastic weekend!

Ben Baker is the mayor of Neosho and writes a column for the Neosho Daily News.